Your personal data is handled with the same care and precision that 1jjcom applies to every aspect of its platform. This Privacy Policy explains exactly what data we collect, why we collect it, how long we keep it, and the rights you hold over it as a registered 1jjcom player.
Six foundational principles that govern every data decision made across the 1jjcom platform.
1jjcom collects personal data only for specific, legitimate purposes — account operation, identity verification, transaction processing, and regulatory compliance. Your data is never used beyond those declared purposes without fresh consent.
We only collect what is strictly necessary. If a piece of information is not required to deliver the service, verify your identity, or meet a legal obligation, 1jjcom does not ask for it. Less data means less risk for you.
All data in transit is protected by 256-bit SSL encryption. Data at rest is stored in access-controlled, encrypted environments. 1jjcom conducts regular internal security reviews to protect your information against unauthorised access.
1jjcom will never sell your personal data to third parties for commercial purposes. Data is shared only with payment processors, licensed game studios, and regulatory bodies — and only to the extent required to operate the platform lawfully.
We keep your data accurate and up to date. You have the right to correct any inaccurate personal information held by 1jjcom at any time via your account dashboard or by contacting our support team directly through live chat.
You retain meaningful rights over your data at all times — including the right to access, correct, delete, or restrict processing. 1jjcom honours these rights without requiring you to justify your request or pay any fee.
This Privacy Policy ("Policy") is published by 1jjcom ("we", "us", "our", "the Platform"), the operator of the online casino and sportsbook located at 1jjcom.org. It applies to all personal data collected from individuals ("you", "the player", "the user") who access, browse, register on, or transact through the 1jjcom platform, including via any mobile-optimised version of the website.
This Policy is intended to be read alongside the 1jjcom Terms & Conditions, which govern the broader contractual relationship between you and 1jjcom. In the event of a conflict between this Policy and the Terms & Conditions on matters of data, this Policy shall prevail.
1jjcom takes its obligations under applicable data protection frameworks seriously. Our practices are aligned with internationally recognised data protection standards, including principles consistent with the General Data Protection Regulation (GDPR) as a baseline framework, adapted to the context of our international player base, including players located in Pakistan.
1jjcom collects personal data through several channels: directly from you at the point of registration, through your ongoing use of the platform, and via automated technical means during your browsing sessions. The categories of data collected are described below.
When you create a 1jjcom account, we collect the information you provide during the registration process, including:
To facilitate deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer, 1jjcom collects and retains:
When you access the 1jjcom platform, our servers and analytics tools automatically collect certain technical information, including:
| Data Type | Examples | Purpose |
|---|---|---|
| Device Information | Device model, OS version, browser type | Platform optimisation, fraud detection |
| IP Address | IPv4 / IPv6 address | Geolocation checks, duplicate account detection |
| Session Data | Login timestamps, session duration, pages visited | Security monitoring, responsible gaming tools |
| Referral Data | Referring URL or campaign tag | Marketing attribution (internal only) |
| Cookies | Session cookies, preference cookies | Authentication, personalisation |
If you contact 1jjcom support via live chat, email, or any other channel, we retain a record of that correspondence, including the content of your messages, timestamps, and any attachments you provide. This data is used to resolve your enquiry, maintain a service history, and improve support quality.
1jjcom processes your personal data for the following purposes. Each processing activity is tied to a specific legal basis, as described in Section 4 of this Policy.
1jjcom processes personal data only where a lawful basis exists under applicable data protection frameworks. The primary legal bases we rely on are as follows:
1jjcom does not sell, rent, or commercially transfer your personal data to unaffiliated third parties. Data may be shared in the following limited and controlled circumstances:
To process PKR transactions, 1jjcom shares necessary financial data with payment processors including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and interbank payment networks. These providers receive only the data required to execute and confirm transactions and are bound by their own regulatory data obligations.
Game studios that supply casino, live dealer, and slot content to the 1jjcom platform may receive anonymised or pseudonymised session data for RNG certification, game outcome auditing, and responsible gaming analytics. No personally identifiable data is shared with game studios beyond what is technically required for game delivery.
1jjcom will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law, valid court order, or regulatory demand. We will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of assets involving 1jjcom, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any material changes to how their data is handled prior to the transfer taking effect.
The 1jjcom platform uses cookies and similar tracking technologies to maintain session continuity, remember your preferences, and monitor platform performance. Cookies are small text files stored on your device by your browser at the instruction of the website you visit.
The categories of cookies used by 1jjcom are:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use core platform functions, including the ability to complete a 1jjcom login. 1jjcom does not use third-party advertising or tracking cookies.
1jjcom retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention standards apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML regulations, regulatory audit requirements |
| Transaction Records | 7 years from transaction date | Financial compliance and dispute resolution |
| KYC Documentation | 5 years from account closure | Regulatory obligation |
| Support Communications | 3 years from last interaction | Service quality and dispute history |
| Technical / Usage Logs | 12 months rolling | Security monitoring, fraud detection |
| Self-Exclusion Records | Permanent | Responsible gaming enforcement |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data that has been anonymised is no longer personal data and may be retained indefinitely for aggregate analytical purposes.
1jjcom operates internationally and may store or process your personal data in countries outside Pakistan. Where data is transferred to countries that may not provide the same level of data protection as your home jurisdiction, 1jjcom ensures appropriate safeguards are in place. These safeguards include contractual data processing agreements with service providers that incorporate internationally recognised data protection clauses.
1jjcom does not transfer player data to countries subject to comprehensive sanctions or to entities that do not meet our minimum data protection standards. If you have questions about the specific countries in which your data may be stored or processed, please contact our support team.
As a 1jjcom player, you hold the following rights in respect of your personal data. These rights may be exercised at any time by contacting support via live chat or the email address listed in Section 14.
Request a copy of all personal data 1jjcom holds about you. We will respond within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your 1jjcom account.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a correction request is pending.
Request your data in a structured, machine-readable format so it can be transferred to another service provider.
Object to processing based on legitimate interests, including profiling for marketing or personalisation purposes.
The 1jjcom platform is strictly prohibited for any person under the age of 21. 1jjcom does not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Age verification is conducted at the point of registration and on an ongoing basis as required.
If 1jjcom becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. Any funds held in an underage account will be handled in accordance with our Terms & Conditions and applicable regulatory requirements. If you are a parent or guardian and believe your child has registered on the 1jjcom platform, please contact our support team immediately via live chat.
1jjcom implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures include:
While 1jjcom applies robust security measures, no system is entirely immune to risk. You are encouraged to use a strong, unique password for your 1jjcom account and to enable two-factor authentication to maximise the security of your account.
The 1jjcom platform integrates with third-party services — including licensed game studios, payment processors, and KYC verification providers — to deliver its full range of features. These third parties operate under their own privacy policies and data processing agreements. 1jjcom conducts due diligence on all third-party partners to ensure they meet our minimum data protection standards before integration.
1jjcom is not responsible for the privacy practices of third-party services that you access independently outside of the 1jjcom platform. This Policy applies exclusively to data collected and processed by 1jjcom through the 1jjcom.org platform and its directly operated services.
1jjcom reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, a change in the categories of data collected, the purposes for which it is used, or the third parties with whom it is shared — 1jjcom will notify registered players via the email address on file or via a prominent notice displayed upon 1jjcom login prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the 1jjcom platform following the publication of a revised Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you must cease using the platform and may request account closure via live chat support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1jjcom, please contact our support team through the following channels:
Data rights requests — including access, rectification, erasure, and portability requests — should be submitted via live chat or email with sufficient detail to allow us to identify your account and verify your identity. We aim to respond to all data rights requests within 30 calendar days. For complex requests, this period may be extended by a further 60 days, and we will notify you of any such extension within the initial 30-day window.
For further details on your rights as a 1jjcom player, please also review our Terms & Conditions and our Responsible Gaming page.
1jjcom is built on trust. From PKR payments via JazzCash and EasyPaisa to certified RNG outcomes and full data transparency — everything is designed with Pakistani players in mind. Strictly 21+ only. Play responsibly.